Tom Peters Quotes About Quality
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Quality involves living the message of the possibility of perfection and infinite improvement, living it day in and day out, decade by decade.
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The 'value added' for most any company, tiny or enormous, comes from the Quality of Experience provided.
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We all know of the dangers and inequities of the traditional digital divide: People who have good access tocomputer networks have a distinct advantage - in terms of both life opportunities and quality of life, I wouldargue - over the vast majority of the world's population that does not yet have good access to computernetworks. The "other" digital divide points to an increasingly unstable situation that has developed inlibrarianship as digital libraries have evolved and matured.
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Start by identifying the qualities or characteristics that make you distinctive from your competitors - or your colleagues. What have you done lately - this week - to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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It doesn't matter what product or service you're offering; there is unlimited ability to improve the quality of anything.
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How do you humiliate and demean someone and then expect him or her to care about product quality.
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You will be remembered, in the long haul, for the quality of your work, not the quantity of your work. No one evaluates Picasso based on the number of paintings he churned out.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Authors and publishers want fair compensation and a means of protecting content through digital rights management. Vendors and technology companies want new markets for e-book reading devices and other hardware. End-users most of all want a wide range and generous amount of high-quality content for free or at reasonable costs. Like end-users, libraries want quality, quantity, economy, and variety as well as flexible business models.
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Excellent firms don't believe in excellence - only in constant improvement and constant change.
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The hyperfast-moving, wired-up, reengineered, quality-obsessed organization will succeed or fail on the strength of the trust that its managers place in the folks working on the front line.
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Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
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