Peter Drucker Quotes About Listening
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Listening (the first competence of leadership) is not a skill, it is a discipline. All you have to do is keep your mouth shut.
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Never ask who's right. Start out by asking what is right. And you find that out by listening to dissenting, disagreeing opinions.
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The most important thing in communication is hearing what isn't said.
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To improve communications, work not on the utter, but the recipient.
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Listening is not a skill; it is a discipline.
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Thus, for those who are willing to go out into the field, to look and to listen, changing demographics is both a highly productive and a highly dependable innovation opportunity.
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