James Cash Penney Quotes
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Success cannot come from standstill men. Methods change and men must change with them.
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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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The best way to stop a bad habit is never to begin it.
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The men who have furnished me with my greatest inspiration have not been men of wealth, but men of deeds.
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I believe a man is better anchored who has a belief in the Supreme Being.
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No matter what his position or experience in life, there is in everyone more latent than developed ability; far more unused than used power.
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I will have no man work for me who has not the capacity to become a partner.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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Exchange ideas frequently.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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Salesmanship, too, is an art; the perfection of its technique requires study and practice.
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We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store.
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Courteous treatment will make a customer a walking advertisement.
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No business can succeed in any great degree without being properly organized.
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It is always the start that requires the greatest effort.
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There's no better friend to any merchant than a fair competitor.
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Growth is never by mere chance; it is the result of forces working together.
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There has never been a time when a career in the Penney Company was not a challenge that brought out the best in a man.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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It is the service we are not obliged to give that people value most.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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The keystone of successful business is cooperation. Friction retards progress.
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Clock watchers never seem to be having a good time.
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In retailing, the formula happens to be a basic liking for human beings, plus integrity, plus industry, plus the ability to see the other fellow's point of view.
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Honor bespeaks worth Confidence begets trust.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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As a rule, we find what we look for; we achieve what we get ready for.
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Business is no longer a matter of profits alone. Profits must come through public confidence, and public confidence is given to any merchant in proportion to the service which he gives to the public.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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I learned that all things come to those who wait-provided they hustle while they wait.
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James Cash Penney
- Born: September 16, 1875
- Died: February 12, 1971
- Occupation: Businessman
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