Marshall B. Rosenberg Quotes About Defensiveness
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When people hear needs, it provokes compassion. When people hear diagnoses, it provokes defensiveness and attack.
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When people hear needs, it provokes compassion.
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This language is from the head. It is a way of mentally classifying people into varying shades of good and bad, right and wrong. Ultimately, it provokes defensiveness, resistance, and counterattack. It is a language of demands.
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As NVC replaces our old patterns of defending, withdrawing or attacking in the face of judgment and criticism. We come to perceive ourselves and others, as well as our intentions and relationships, in a new light. Resistance, defensiveness, and violent reactions are minimized.
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Marshall B. Rosenberg
- Born: October 6, 1934
- Died: February 7, 2015
- Occupation: Psychologist
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